Account Specialist in Rolling Meadows, IL at LeasePlan

Date Posted: 6/10/2018

Job Snapshot

Job Description


•         Review new client enrollment specifics for accuracy


•         Ensure each client's MVR / Safety Product procedures are in place and operational


•         Process all Motor Vehicle Record (MVR) Requests and results on a timely basis and manage reporting


•         Manage Client's project plans


•         Manage weekly and monthly excel reports


•         Manage any driver training programs and communications as required


•         Maintain quality and productivity standards set by department Manager


•         Communicate with co-workers, team members, management, clients and others in a courteous and professional manner.


•         Conform with and abide by all regulations, policies, work procedures and instructions.


•         Demonstrate reliable and predictable attendance.


•         Other duties assigned to ensure overall departmental efficiency.


•         Commits to organizational goals and objectives


•         Demonstrates open, effective communication and teamwork


•         Customer Focused


•         Acts with integrity and professionalism


•         Works to maintain quality standards


•         Works effectively with systems


•         Thorough and accurate


•         Displays self control


•         Assumes Responsibility


•         Pursues learning and development


IDEAL REQUIREMENTS

Education

High School Diploma or equivalent required

Experience

Minimum of 2 years customer service experience required.

Skills

Knowledge of Microsoft Excel. Must have excellent customer service skills. Must have excellent verbal and written communication skills. Must be detail oriented. Must work cooperatively with others and treat others with respect. Must maintain reliable attendance record.

 

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