Job Description

The A/R Supervisor should have a minimum of 5 years’ experience collecting on $30m + Fortune 500 level portfolios as well as identified strategic accounts. The ideal candidate should have strong knowledge of how collections and cash applications processes flow and how collections action/lack of action impacts the business and possess strong analytical research and resolution skills to identify and help resolve any billing and payment problems to minimize losses.  Must be able to negotiate payments with all levels of the accounts payable management chain while maintaining positive business relationships.  The AR Supervisor must be articulate and able to provide comprehensive reports on the status of accounts within their assigned portfolio in a clear concise manner and work well in a team environment.  Will assist AR Manager in Business Analysis responsibilities relative to team KRIs/KPI's, month end closing process, as well as responsibilities around the development of departmental efficiencies. The candidate must be customer focused, technically skilled, and strive for continuous improvement. 

ESSENTIAL FUNCTIONS

• Collection of a portfolio of mid-high level, and assigned strategic accounts that require a higher level of expertise within prescribed contract terms
• Research, analyze and resolve all issues that would hinder the client’s ability to pay within terms
• Review the application of payments and assist in resolving short payment & misapplications in accordance with the prescribed deadline
• Facilitates problem solving and process improvement projects utilizing a team approach
• Generate reports and communicate potential risks to Accounts Receivable Manager and escalate if necessary.
• Using knowledge of departmental systems, develop new business reporting for monthly closing, management reports, aging reports, and credit committee
• Work towards automation of manual processes that exist within Credit/Collections/Accts Receivable teams
• Conform with and abide by all regulations, policies, work procedures and instructions.
• Demonstrate reliable and predictable attendance.
• Other duties assigned to ensure overall departmental efficiency.

JOB COMPETENCIES

• Results focused, solves problems while displaying self-control and professionalism.
• Thorough and accurate, demonstrating numerical and financial astuteness. Works effectively with systems.
• Organized, structured and assumes responsibility. Works independently with limited supervision
• Practices listening skills and is highly focused on customer service.
• Creates useful internal relationships.
• Successfully negotiates and develops professional partnerships with internal and external clients to solve problems.

IDEAL REQUIREMENTS 

Education: College degree from a four-year accredited institution in accounting / finance or equivalent experience preferred. College level IT courses desired.

Experience: The A/R Supervisor should have five years commercial collections experience collecting on $30m + fortune 500 level portfolios as well as identified strategic customers.

Skills:

• Supreme communication and negotiation skills.
• Good math aptitude, Intermediate level Excel and MS Word applications. Proficient in business application software JDE desired.
• Good organizational and people skills with the ability to work with minimal supervision.
• Prior management experience preferred.